s273 Making decisions is the core of remote collaboration

A digitized DecisionMaker and DecisionMaking processes are missing for remote collaboration

The current crisis is forcing us all to work together digitally. The shortcomings of making decisions together, which were already apparent before the crisis, have intensified in digital cooperation. Companies now have to organize their work with it and many people are trying to maintain their social contacts with it.

The freely accessible digitized KiE-DecisionMaker solves these problems:

The digitized DecisionMaker
Figure01: Digitized DecisionMaker

Group dynamics as well as social and cognitive biases are now made obvious and reinforced in video conferences by collaboration tools. The situation calls for digitized DecisionMaking and DecisionMaking processes in which everyone can have their say at the same time and jointly supported decisions can be brought about safely and promptly.

The DecisionMaking processes are freely accessible at www.k-i-e.com in the Content Center

DecisionMaking processes
Figure02: DecisionMaking processes

Collaboration Tools

The versatile tools allow standard functions such as communication, backlog, content and collaboration. The market is bubbling over with new ideas to work together from a distance and in an increasingly creative way. We ourselves also maintain our social contacts in a visual café, which we usually do with Zoom, and use other formats to communicate with our loved ones.

We record our business tasks in Trello and carry out our work with Scrum as well as with ceremonies such as reviews, refinements and planning. For communication, we use the messenger services WhatsApp, e-mail and social media as well as telephone calls with and without video functions.

The core of all communication and interaction remote or in person is and remains DecisionMaking.

The core of Collaboration is DecisionMaking
Figure03: The core of Collaboration is DecisionMaking

However, the countless collaboration tools lack DecisionMaking. These tools are built in such a way that only one person can speak at a time, otherwise no one will be understood.

This restriction is solved by the KiE-DecisionMaker and everyone can speak at the same time.

Digitized DecisionMaking is missing

Surely you have encountered the situation in which everyone talks in confusion, one individual or  another dominates the discussion, or everyone is silent. Such scenarios now no longer exist. With our digitized DecisionMaking, everyone can have their say at the same time. We have supplemented the feature missing in all common collaboration tools with the KiE-DecisionMaker to bring about secure and timely decisions with 100% participation.

With the KiE-DecisionMaker, the competencies of all parties involved flow into the decision-making process. The decision processes make it possible not only to easily rate and to establish understanding for a topic but allow for prioritizing as well as for making a commitment.

The DecisionMaking processes can be planned before the meeting and integrated flexibly.

Opinions, ratings and other assessments can be collected by survey before the interaction and integrated into the meeting. Suitable response types are provided for the various topics.

DecisionMaker for all
Figure 04: With the KiE-DecisionMaker everyone can have their say at the same time

Everyone can have their say at the same time and all results immediately become available online. At the end of the decision-making process, a download is released which makes the entire process openly available to everyone. The time-consuming preparation of result protocols is completely eliminated.

With the KiE-DecisionMaker and decision processes to jointly supported decisions

Decisions can only be made safely and promptly with a standardized and accepted set of solid decision-making processes. Only when all are able to have their say at the same time can this be achieved with ease. The exclusion of anchor effects, which may lead to unintentional as well as to intended tactical delays, must be ensured. At the same time, the processes must make everyone accountable so that the competencies of all are used for a jointly supported decision.

It does not matter whether we are in a room together or remotely. The app is available to everyone free of charge.

The individual steps of the DecisionMaking process can be mapped in the digitized KiE-DecisionMaker. The different KiE scales are selected according to the question. For the resource question, the status is called up in advance with the KiE-DecisionMaker and checked again after the input has been processed. The prioritization and commitment processes can be easily carried out with the KiE-DecisionMaker and all participants can view the results online.

Digitized DecisionMaking
Figure05: Digitized DecisionMaking

Success Story

“Great tool – decisions are finally made quickly and without losing focus of the goal.” MICHAEL NITSCH

Nine experts from the judiciary, youth welfare services and several civil society associations acted as advisors to the support network for the children of detainees over a two-year period. At the last advisory board meeting at the German Institute for Human Rights in Berlin, the advisory board members evaluated the aspects of the project using the KiE-DecisionMaker and 15 KiE-Scales. In less than an hour, the advisory board members created a detailed picture of the assessments. The necessary measures for the complete achievement of the objectives were introduced with the use of KiE resource questions.

Fast and reliable decisions with the KiE-DecisionMaker
Figure06: Fast and reliable decisions with the KiE-DecisionMaker

The quickly visible patterns of opinion as well as the targeted answers to resource questions (e.g. “What would it take to agree to success?”) led to constructive agreements and motivated the advisory board. The Advisory Board intends to continue the cooperation beyond the duration of the project with concrete projects. The participants would hardly have been able to get to the point so quickly in lengthy discussion rounds.

Use the KiE-DecisionMaker

The freely accessible digitized KiE-DecisionMaker solves problems and supports remote collaboration with DecisionMaking.

Link for description and usage.

The description of the KiE-DecisionMaking processes can be found on the homepage: www.k-i-e.com

Success criteria

Predefined and at the same time flexibly adaptable decision-making processes as well as alignment with the human decision-making process are the success criteria for digitized DecisionMaking. 

The inseparability of emotions(E), intuition(i) and cognition(K), the KiE trilogy, with which decisions are made safely and promptly, have served as design specification for the KiE-DecisionMaker.

The right culture of openness, participation, focus, eye level, courage and commitment is created when DecisionMaking processes and the digitized KiE DecisionMaker are applied.

The participants are anonymous, and no authentication or identification is required. No personal data of the participants is recorded or stored. 

The design is focused on smart phones and can be used by the browser and thus by common tablets, notebooks and corresponding devices. 

More about the series Artificial Intelligence

More articles about artificial intelligence and how it can be extended with KiE can be found after the sources below at tag “Artificial Intelligence“.


March 2020 Richard Graf, Elsa Graf

„A digitized DecisionMaker and DecisionMaking processes are missing for remote collaboration.“ RICHARD GRAF


GRAF, Richard. Die neue Entscheidungskultur: Mit gemeinsam getragenen Entscheidungen zum Erfolg. Carl Hanser Verlag, 2018.

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